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	Items with this label are features that may require adjustments to security or configuration and may have implications for your operations or current workflows. We recommend reading these and understanding the impact prior to updating.

General

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Damage Waiver Enhancements

Configure default Damage Waiver without auto-applying:
You can save a default Damage Waiver (DW) percentage and choose how it applies: 

• Auto apply Damage Waiver (existing behavior is unchanged)

• Do Not auto apply Damage Waiver

• Do Not Auto Apply and Force Employee Selection (Great if you want your employees to upsell Damage Waiver on all transactions. Forces the counter employee to opt in or out of damage waiver for each contract)

If the DW percentage is zero, the configuration remains visible but not accessible.

Configuration -> Company Configuration -> Tax and Payment Options -> Auto Apply Damage Waiver

Apply Damage Waiver

This is applicable when either of the configuration options above to “Do Not Auto Apply (DW)...” are selected.

You can now easily accept or decline the predefined damage waiver percentage. Note this does not change the existing ability to edit Damage Waiver as a percentage on an individual contract.

On the transaction details page there is a new button to “Accept or Decline Damage” Waiver.

This opens a preview with the estimated damage waiver amount to inform upselling the customer. Based on conversation with the customer, Damage Waive may be added or declined.

Transaction History logs who added DW with date/time. Even if the order originates from Unified Storefront with or without DW, the associate must click the Add Damage Waiver button to confirm.

If the configuration is enabled to “Do Not Auto Apply and Force Employee Selection”, then the user will be prevented from sending out the contract if DW has not been either accepted or declined.

Report Enhancements
Reports which take longer than 10 seconds to run, redirects the user to the main reports page. There the user may see that the report is continuing to run in the background and will be available for download once complete.

If more than one long running report is initiated simultaneously, they are queued to run sequentially to optimize performance.