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Support ArticleArticle Views2875

Email Setup with Gmail or Microsoft 365

This article explains how to set up your Gmail or Microsoft 365 email account to work with Point of Rental, following a Google update that requires additional configuration for third-party apps. It covers locating your email settings in Elite or Expert, registering with OAuth2, and creating an app password if you're not using OAuth2. It also covers how to update your email password directly from Operator Information, and how to resolve the common email error "Error #5" reauthentication issue.
Article Type: Configuration & security, Configurations, Core configurations, Email & fax processes, Processes
Last Modified: Aug 3, 2026
Support ArticleArticle Views1052

Calendar Maintenance

This article covers Calendar Maintenance in Point of Rental software, explaining how to set up and manage store hours, holidays, and accounting periods. It details how the Roll Time and Roll Due settings determine when rented items are due back when a store is closed or has reduced hours. It also walks through generating calendar periods, defining special days like holidays, and marking end-of-month, quarter, and year dates to keep accounting processes running correctly.
Article Type: Configuration & security, Configurations, Core configurations
Last Modified: Jun 23, 2026
Support ArticleArticle Views1296

WebPay

This article will go through the setup of WebPay as well as creating a disbursement for WebPayments, how WebPayments are imported, and reporting them.
Article Type: Configuration & security, Configurations, Ecommerce, Website checkout
Last Modified: May 27, 2026
Support ArticleArticle Views370

Store Transfer Delay

Store Transfer Delay
Article Type: Configuration & security, Configurations
Last Modified: May 26, 2026
Support ArticleArticle Views1607

Operators (Elite only)

This article will goes through all things Operators. It will show you how to open, create, and delete employee operator records. the process of setting up an operator in Elite. Employee Setup is essential for allowing employees to maneuver through Point of Rental.
Article Type: Browser configurations, Browser secuirty, Configuration & security, Configurations, Elite only, Features & functions, Security
Last Modified: May 22, 2026
Support ArticleArticle Views212

Tax Date Source for Tax Integration Services

This article will walk you through how to change the Tax Date Source settings under the Parameters Accounting tab to either the contract open date or the current date.
Article Type: Accounting configuration & process, Configuration & security, Configurations, Elite only, External tax services, Features & functions
Last Modified: May 18, 2026
Support ArticleArticle Views625

Set Up Twilio SMS Integration in Elite

This article provides an overview and setup instructions for integrating Twilio SMS messaging with Elite. Twilio allows Elite users to send SMS notifications, replacing the older MMS-based method. This integration is currently available for Elite users only and supports one-way messaging.
Article Type: Browser configurations, Configuration & security, Configurations, Elite only
Last Modified: May 4, 2026
Support ArticleArticle Views1193

System Security

System Security allows the user to define the security setting for its employees.
Article Type: Configuration & security, Configurations, Security
Last Modified: Apr 17, 2026
Support ArticleArticle Views905

System Parameters - Drawer tab

Allows you to set the default settings for your cash drawer within the software.
Article Type: Configuration & security, Configurations
Last Modified: Apr 10, 2026
Support ArticleArticle Views451

Service Truck Setup

Service Truck Setup
Article Type: Configuration & security, Configurations, Processes, System process
Last Modified: Apr 2, 2026

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