Establish a minimum rental period to prevent customers from booking an item for less time than you specify. Typical uses include weekly‑only rentals on bicycles, scooters, or other high‑demand assets.

Topics included in this article

• Prerequisites

• Step‑by‑Step Instructions

• Verify in Storefront

• Verify at the Counter

• Tips & FAQs

Prerequisites

• You have permission to edit inventory items in the Point of Rental back‑office.
• The item already exists in your Inventory list.

Step‑by‑Step Instructions

1. Open the Item in Inventory
   1. Navigate to Inventory in the top menu. 
      
      
      
   2. Search for the item you wish to update.
   3. Click the ✏Pencil Edit icon next to the item.
      
      
      
2. Enter the Minimum Rental Period
   1. Scroll to the Minimum Rental Period field (located in the Basic information tab > Item Type section).
       
3. Type the minimum duration using standard time codes:
   
   
   1. D = Day(s)  1D → 1 days
   2. W = Week(s) 1W → 1 week
   3. M = Month(s) 2M → 2 months
      
       
4. Click Save.

 Verify in Storefront

1. Open Storefront and perform a hard refresh (Ctrl + Shift + R) to clear the cache.
    
2. Locate the item; the product page now displays Minimum Rental Period: <duration>.
   
     
3. Add the item to the cart.
     
4. Attempt to select a rental period shorter than the minimum. A message appears: “An item in your cart has a minimum rental duration of <duration>.” Adjust dates to proceed.
   

Verify at the Counter

1. In the Counter app, click New Rental. Select a customer and set the start date.
   
     
2. Enter a duration shorter than the minimum.
3. Add the item. The system warns: “This item requires at least <duration>. Adjust duration to minimum?” Choosing OK automatically updates the rental length.
   
   
   

Tips & FAQs