This article will show you how to set up payment configurations for the customer online storefront, if you are credit card integrated.
When customers reserve online, in order to have them pay to hold their reservation, “Take Credit Card Payments” must be selected in the Pricing Options within Configuration > Front End Configurations. Credit card processing must be set up for your company in order to be able to select this option.
You will also have the option to add how much is required for the customer to pay to hold the reservation.
If you only require a deposit, your inventory items need to have a deposit amount linked to them. Please read our New Inventory help document on how to add a deposit to an inventory item.
Note: If you only want the customer to hold the reservation with a deposit, the Hold Reservation Payment Minimum and Hold Reservation Payment Percentage fields will need to either be left blank or be set to 0.
If you have both the Minimum and Percentage of the same option (i.e., both for payment or both for deposit) completed, the software will take the greater of the two.
Now that these configurations are set up, when a customer reserves online, they can enter their card information and pay the amount requested to hold their items. They will be asked to create a username. They can go in at any time after they submit their rental and view their transactions. They can pay for those transactions when you send a Request Payment upon sending them an email of their transaction.
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