Release Notes - v5.18.3

Available (Production) w/c 09-March-2026

	We are listening! Items with this label are a result of your suggestions in uInnovate. Please continue to share and support those ideas that help your business.
	Items with this label are features that may require adjustments to security or configuration and may have implications for your operations or current workflows. We recommend reading these and understanding the impact prior to updating.

Import outstanding invoices from Sage Intacct:
When you run the Accounts Transfer Tool, Syrinx now pulls back outstanding invoices from Sage Intacct so you can advise customers. It includes 'Posted' and 'Partially Paid' invoices and returns remaining balances; 'Paid', 'Draft' and 'Reversal' invoices are ignored. Note: This does not replace customer statements, which must come from your accounts programme.

Send purchase invoice disputes to Sage Intacct to set 'On hold':
When you apply a dispute code to a purchase invoice in Syrinx, the Accounts Transfer Tool now updates Sage Intacct to set 'Is on hold' to true. If the dispute field is blank, the invoice remains not on hold in Intacct. Heads-up: This requires the Sage Intacct field that drives the hold flag to be available in your Intacct instance.

Driver Scheduler filters now scroll correctly:
The filter screen now shows scroll bars on driver lists so you can view and select all drivers. This improves navigation and selection when you have many drivers.

Till selection restored on Cash Till Reconciliation:
The Reconcile Till screen now pre-populates and allows selection of your configured till, including on single-depot systems. You can proceed with reconciliation without restarting Syrinx or using workarounds.

Clear POR Pay messaging when payment status is uncertain:
If an unexpected error occurs after a payment request is sent, Syrinx now prompts you to check the Stripe dashboard to avoid duplicate charges. This applies to manual and tokenised payments and refunds, while normal 'User cancelled' messages still appear when you close the POR Pay form. This helps you confirm outcomes and prevents repeat charges.

Reliable multi-site consolidation for advice note invoices:
For customers with multi-site advice note consolidation enabled, invoices now consolidate correctly by type across sites. The system produces the expected separate invoices for standard sales advice notes and for contract charge notes.

Prevents double-charging after invoicing unconfirmed offhire with minimum days:
When you invoice a contract up to an unconfirmed offhire date with minimum days to charge, the contract is no longer incorrectly re-included in later onhire batches. If later invoicing applies, only days beyond the minimum charge period are billed. This safeguards accurate charging and customer trust.

Syrinx 365 now identified correctly in application lists:
The desktop executable no longer reports as 'Electron' and now displays as Syrinx 365. This improves clarity in device inventories and support diagnostics.

Collection note number added to email subject and PDF filename:
When you email a collection note, the note number now appears in the email subject and in the attached PDF filename. This helps customers recognise the document quickly and improves traceability in your records.

Reset filter button redesigned to avoid confusion with Refresh:
The reset filter control no longer looks like a refresh button, reducing accidental clicks. You can reset filters with confidence without mistaking it for a data refresh.

Mobile Job button added to Amend Contract:
You can now launch Mobile Job directly from Amend Contract via a new bottom-bar button, with the same visibility and behaviour as in Query Contract. This keeps the feature available when you have 'Amend' privileges and streamlines your workflow. Heads-up: This may require role/permission updates.

Trip down memory lane

In this section, we will loop back to something released a while back and highlight a feature that maybe has been forgotten about, we weren't aware of it, and a reminder that there could be functionality available that may just improve your workflow or your day.

When emailing a hire contract or confirmation note, you send a Quiklink from Syrinx 365 which will allow the recipient to click on the link and open up a summary of the hire contract and, if enabled, access documents about the items on the contract, service certificates and safety instructions, more information is in the knowledge article here, Sending a Quiklink from Syrinx 365