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Microsoft Password Reset
This document will assist you in changing and resetting Windows user account passwords when forgotten. Forgetting passwords is common, especially between password complexities and expiration requirements. This article will assist you in resetting user account passwords when forgotten.
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Your server can be configured two different ways, either as a Domain Controller or as a Workgroup Server. Go to Control Panel > Administrative Tools. If you see an icon called Active Directory Users and Computers, you are a Domain Controller. Follow the set of directions under Domain Controller Server. If you don’t see that icon, you will see one called Server Management. This means you are a Workgroup; skip to the second set of instructions under Workgroup Server.
1. First, you must physically be logged in as an Administrator at the main server. Some servers have the username Server as well, which will not work. If it is logged in as anything but Administrator, you will not have permission to change a user password.
2. Go to Control Panel > Administrative Tools > Active Directory Users and Computers. You can also often find Administrative Tools in the Start Menu by itself or under Programs.
3. On the left pane select the appropriate folder that holds your user accounts. If you are not sure, then start with the Users folder. There may also be a folder called Managers, and the user might be in there. Simply opening the folders on the left will not affect anything.
4. Once you find the user you are looking for, right-click on them and select Reset Password… You will have to enter a password with a capital letter, a number, and a symbol. A good template to vary from is “Pointers3!”
1. First, you must physically be logged in as an Administrator at the main server. Some servers have the username Server as well, which will not work. If it is logged in as anything but Administrator, you will not have permission to change a user password.
2. Open Control Panel > Administrative Tools > Computer Management. You can also often find Administrative Tools in the Start Menu by itself or under Programs.
3. On the left pane you will find Local Users and Groups. Select the Users folder for the list of your users.
4. Right-click on the user whose password you wish to change and select Set Password. You will have to enter a password with a capital letter, a number, and a symbol. A good template to vary from is “Pointers3!”
Microsoft Self-Service Password Reset (Azure Controlled) (PORCloudv1)
1. Go to https://myaccount.microsoft.com
2. Enter your Microsoft account.
3. Click Next.
4. Click Forgot my password on the next screen.
5. Enter the captcha information to move forward.
6. It will ask to verify your information and will send a code to the alternate email configured under that account.
7. Once the verification is complete, you will be able to choose a new password.
8. You should see a successful password message once the password is reset.
9. Log in to the account using your newly created password.