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Aug 28, 2025

Item Records


This document will go through the features and functions of an item record, and also covers item types, categories, and item tabs. This document has been created to give you a better understanding of creating item records. It is recommended when adding inventory into your system that you do so through the Purchase Order module. Adding inventory through purchase orders will automatically update the item record's purchase history, last purchase price, and other key fields within the item record.  This article will go through the steps of adding inventory manually into your software.

 
 

Topics in this article include

  • Creating an Item Record

  • Item Record Fields

  • Classification

  • Item Record Tabs

  • Item Function Keys

 

 

Creating an Item Record

  1. Follow the path below for your product:
    1. Expert: Program Menu > File Maintenance > Item Record
    2. Elite: Configuration Gear > File Maintenance > Item Record
       
  2. Select the Add Item button on the bottom left in the inventory selection screen.
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  3. Enter the item name, key, type, category, and department into the record. These are all required fields. You can also enter information in any other field within the record. Definitions of these fields can be found in the sections below.
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  4. Press OK once the record is complete.

 

💡You can set security settings to hide or not allow employees to edit information within any item field. Your security administrator would set this.

 


Item Record Fields

 

Description

Within the description box are eight informational fields used to describe the item being added to your inventory. 

 

Key FieldThis is a unique identifier; the information entered in this field should be short in description and cannot be duplicated. 
NameThis is the name of the item being added to the inventory. 
DescriptionThis is a secondary description or an extension of the name field due to the limited amount of characters per field.
Part NoThis field is used to enter the inventory part number. This is useful for quickly identifying or looking up inventory.  
QuantityThis is the amount of inventory you have or are adding to stock. When creating new inventory, you may or may not enter a quantity in this field depending on the item's rental type. Item types like Header Records, Dynamic Quantity, and Package Items will automatically populate a quantity in this field.
OutThe amount of inventory currently out on rent.
SubrentEntering a default code "9999" in this field will trigger the following: If the item is overbooked on a contract, you will be asked if you would like a subrental contract created. The system will automatically add the overbooked item to a pending status within the subrental contract. Having a blank field will prevent triggering a message if the item is overbooked. Enter 9999 in this field.
On OrderQuantities entered in this field come from items purchased but not received into stock. 

       

      Classifications

      The classification of the item record helps us determine the type of record the item will become. You can make the item either a rental or a sale item. You will also be able to determine which type of rental or sale item it will become. There are three main classifications that an item will need.

       
      Type

      This determines whether the item will become a rental or a sale and its functionality when entering it onto a contract. Select the drop-down menu to display the different rental or sale types.

      Rental NormalItems entered on a contract as a rental item. There are no special requirements.
      Rental Hour MeterItems will charge a rental rate for the item and a sales rate for the meter usage, as it calculates the hours based on the maximum hours used or the clock hours rented out. 
      Rental Usage Items entered on the contract will calculate rental as well as a usage charge on a pre-unit basis. A separate line will be added to the contract for the sale amount.
      Rental HeaderIt is used to group serialized items together. The rental header tracks all costs and revenue associated with the serialized units listed under it. This holds a unit in place until the contract is sent out. A serialized unit would then be selected. 
      Rental AccessoryItems designed to go along with other items. These can be rented for free.
      Rental No SaleItems may be rented but not sold, such as items you have on consignment. 
      Rental MiscellaneousItems designed to be rented that are not in your inventory.
      Rental CouponItem giveaways. These are used to offer credit on future contracts or as a reduced price on existing items. 
      Rental PackageAn item is made up of a group of individual items. Item quantity and price are determined automatically.  
      Rental Dynamic QtyItems made up of this group of component items. Item quantity is calculated automatically, but the price must be determined. 
      Rental Percentage ItemBlanket percentage applied to all rental items on a contract (persists in continuation billing). This item type is only available in Elite versions v2024.18 and above.
      Sales Normal Items that may be sold but not rented. 
      Sales Fractional Qty Items are designated for sale, but can be purchased in fractional amounts. (Fuel). 
      Sales Miscellaneous Items not normally carried in stock or that query you to enter quantity and sell price and allow you to type in the item's name.  
      Sales LaborThis item charges labor to the Work Order or Internal Repair Order. When the Sales Labor item is selected, the counter person is prompted for the date that labor is to be performed, which is also printed on the contract. 
      Sales HeaderAn item is used to group like serialized items together. When the Sales header item is selected, the counter person is prompted to choose the serialized item being sold.  
      Sales Percentage of RentalCharges a percentage of the rental line item above it on the contract. 
      Sales Percentage Item 

      Blanket percentage applied to all sales items on a contract (drops off in continuation billing). This item type is only available in Elite versions v2024.18 and above.

      Non-Rental Asset Used for items that you want to depreciate and keep track of the purchase price.
      Work Order ItemUsed for items that are added to customer work order contracts.

       

      Category

      This allows you to assign individual record types to a particular category. You can have as many individual record types under a category. Since individual record types produce income, any inventory records listed under a particular category will account for the overall income towards that category. When searching for inventory, you can search by either the individual record or select the category it has been assigned to through the Inventory Selection Screen.


      To add categories that can then be assigned, follow the paths below:

      • Expert: Program Menu > Configuration > Item Configurations > Item Categories
      • Elite: Configuration Gear > App Configurations > Item Configurations > Item Categories


      Department

      Mostly used for reporting purposes. This lets each department know what they need to pull and stage for outgoing orders, for example, load slips.
       

      Home Location vs Current Location

      An item's home location is the store where it was purchased and where the inventory value is held in the Equipment Asset account. Additionally, this is the store where expenses and depreciation will be calculated. If an item has a home location designated as 001, then 001 is the owner's location.

       

      Item Record Tabs

      These are function tabs used when setting up the item record. You can use seven tabs to define information on the item record: Details, Pictures, Asset, Purchases, Income, Options, and Certifications.


       

      • Details Tab - This tab displays information about the item rates, whether the item is a rental or a sale item. You can enter the rental rates or the sale price of the item. You can also add deposits and set a percentage for the Damage Waiver or Road Tax, as well as add fuel to the item.

           

      • Sell Price - This field allows you to enter the amount the item would cost if it were to be sold or bought.

           

      • Damage Waiver - This percentage field allows you to charge a percentage of the rental if the item is damaged, lost or stolen. If no damage waiver is assigned to the item then the customer would be responsible for its full cost. 
           

      • Deposits - This is a flat fee to be collected as part of the contract when the item is added.  

           

      • Period hours -  are designated for rental items and can be entered in different formats, such as hourly, weekly, or monthly, along with the corresponding rates. 
           

      • Pictures Tab - This tab allows you to add three pictures of the item. Adding pictures in this field will allow you to see pictures through Item Availability, Web pages, Price Lists.
           

      • Asset Tab - Allows you to set up your depreciation. You can mark whether you are capitalizing or bought the item used. You can also add any additional information (GPS no, EIN info, Vehicle type, or web link), License information, Manufacturer, model no, and model year. 
        You may also enter vendor information. You can select up to three vendors to add to the inventory record. Right-click on the vendor name and either enter the vendor's information or select the button to see all vendors.
           

      • Purchase Tab - This tab allows you to track your purchase history. When items are added to stock, the purchase line displays the date, vendor, PO#, QTY, sold, and any extra cost associated with the item. It also lists the last purchase price along with other purchase expenses, replacement costs, and book value.

           

      • Income Tab - Will display the income history of the item. This will include Month to Date, Year to Date, and lifetime to date. Other features include Times out by the month, year, and lifetime. The income tab can also be used to see repair costs by month to date or lifetime to date and you can assign a GL account number to the item record as well as any commission level. You can hide this information from employees' view through your security settings.

        • If the item record is a metered item, then you can see the last contract info to include the meter in/meter out and the last date and contract associated with the item.

       

      • Option Tab - Under this tab, you can set any other functionality for the item. Some features include: setting a rate engine or assigning a base rate, setting web groups or message codes, and setting default sort orders or linking one item record to another. 
           
        • You can also add instructions, reorder amounts, set critical inventory levels, set up installation time, or assign related headers. Additionally, you can mark the item record as bulk. If the box is left unchecked, it will consider the item serialized, suppress its availability, fail to print the item on contracts, fail to set discounts, and make the item either transferable or inactive. 
             
        • Lastly, the options tab allows you to set the length, width, and height, along with the cubic size, weight, and fuel capacity, to ensure your items will fit on the vehicle when loading.

       

      • Certification Tab - This field allows you to enter any certifications needed for this inventory item. For example, if the item was a forklift and required any special certification, you could enter it under this field.  Certifications must be created before they can be assigned to items under the Certifications tab.  Refer to the Employee Setup Certification article to learn how to first set up certifications under employees.

        
       

      Item Function Keys

      The function keys located at the top of the item record allow you to make changes, see history, run reports, set maintenance, and add attachments to the item record. Let’s take a closer look at some of these options.

       

       

       
      • Function - This allows you to make changes to the item record. Changes could include Modifying, Copying, or deleting the item record. We do not recommend deleting any records. We suggest you make the item inactive instead. This will suppress the item record and remove it from view until needed.
          
      • History - This allows you to see the history of the item record. History can include Transactions, Repairs, Cost of Goods Sold, Depreciation, Edits, Missed Rentals, and Purchase History. 

      • Tools - This tab allows you to see the following related to this item: serialized items, headers, groups, and pictures. You can also see package items and kits, set special rates and daily pricing, and mark an item for sale. You can also print out instructions or tear sheets. 
         
      • Analysis - This allows you to see income history, trends, hours, daily, and days of the week analysis. You will also be able to see the Top 5 customers based on their percentage of total income.
          
      • Maintenance - Allows you to set maintenance schedules, create repair costs, set quick repair costs, see maintenance history, internal repair, service, maintenance order, and inspection history.
         
      • Item Maintenance Scheduler - Allows you to set up your maintenance schedules. Maintenance schedules can be set as either one-time or set intervals. You can select Edit Descriptions located at the top corner of the page and add a new maintenance description. 


         

       

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