This article explains how Point of Rental Elite users can generate and update a QuickBooks Online (QBO) OAuth 2.0 refresh token to restore or maintain the accounting integration. It covers the required setup within the Intuit Developer Portal, including obtaining the Client ID, Client Secret, Realm ID, and refresh token, and outlines where to enter the updated token in Elite under Accounting Configuration. This feature is available to Elite users only and requires an active QuickBooks Online account, along with proper configuration in the Intuit Developer environment to ensure the QBO integration functions correctly.

This article explains how to resolve missing account number (ACCNT) errors when importing IIF files from Point of Rental (POR) into QuickBooks Desktop. It covers identifying and correcting missing account number mappings in POR, regenerating IIF files, manually editing IIF files if necessary, and ensuring alignment with the QuickBooks Chart of Accounts to address errors such as “MISSING MANDATORY FIELD ACCNT IN DATA.” The guidance applies specifically to users who manually import IIF files and requires that account numbers are enabled in QuickBooks and properly configured in both POR and QuickBooks Desktop. The article does not cover QuickBooks Online or integrated accounting workflows, and accounting-specific discrepancies may require assistance from Intuit or an accountant.

Print Statements allows you to easily print or send statements to your customers. Please note: To send statements in mass, you must be licensed for Mass/Fax Module.

The Accounting Sync Service allows the accounting software and Point of Rental to sync. This article will show you how to see if it is running via the Database Locks Table.

This article explains how to set up, manage, and report on disbursement items used for petty cash, accounting entries, and alternative payment types such as EFT or PayPal. It walks through where to find disbursement settings, how to create and deactivate disbursement items, and how those disbursements appear in the General Ledger and Disbursements Report.

Reprint General Ledger Entries will reprint the General Ledger entries for a particular date.

Bad Debt Write Off goes through the different ways to write off bad debt.

Abschreibung uneinbringlicher Forderungen geht auf die verschiedenen Möglichkeiten der Abschreibung uneinbringlicher Forderungen ein.

This article explains the importance of Closed Accrual Accounting when integrating with an external tax solution, ensuring that tax adjustments are handled through credits rather than modifying closed contracts. It details how to correctly issue tax-only credits, full invoice credits, and modify credits while maintaining compliance with tax exemptions and accurate tax calculations based on delivery flags and addresses. Additionally, it outlines the steps to create a credit contract, including security settings, inventory adjustments, and refund options.

This document covers integration modes used with QBO, explains the data transferred to QBO, and the details integration setup.