Status Codes shows shortcuts to Letter keys used within the software.
Article Type: Contracts features & processes, Customer & inventory management, Odds & ends, Processes Last Modified: Aug 1, 2026
Support ArticleArticle Views37
Missing and Damaged Contracts (M&D)
This article covers the Missing and Damaged (M&D) feature, which lets users create a standalone contract for rental items that weren't fully returned, keeping those items out of availability and enabling normal operations like pickups or billing. A dedicated button automatically identifies count discrepancies, generates a pre-populated contract with 100% discounted rental lines, and links it back to the original contract for easy tracking.
Article Type: Contract fulfillment, Contracts features & processes, Elite only, Features & functions, Processes Last Modified: Jul 31, 2026
Support ArticleArticle Views1070
Elite | Tax Integration
This article provides a comprehensive guide to configuring and using tax integration in Elite Software, including licensing requirements and setup steps. It covers system configurations, customer and item tax settings, transaction handling, and the impact of tax integration on reporting and general ledger entries. Additionally, it explains how tax calculations are processed, adjustments are handled, and best practices for managing tax-exempt transactions and credits.
Article Type: Accounting configuration & process, Contracts features & processes, Elite only, External tax services, Features & functions, Processes Last Modified: May 20, 2026
Support ArticleArticle Views416
Move a Deposit to the Rental or Sale Total
This article explains how to manage deposits in Expert and Elite, including collecting deposits as part of rental or sale totals, applying existing deposits to contract balances, and issuing refunds. It outlines the required system configuration (enabling the Collect Deposit as Rental/Sale setting in System Configurations) and item-level setup needed for the feature to function properly. The article also clarifies payment method requirements and system behavior when moving or refunding deposits to ensure accurate contract balances without duplicate charges.
Article Type: Configuration & security, Configurations, Contract features & processes, Contracts features & processes, Core configurations, Processes Last Modified: Feb 23, 2026
Support ArticleArticle Views693
Work Order Items
This document will go through the steps of setting up work order items in your Point of Rental software.
Article Type: Configuration & security, Contracts features & processes, Customer & inventory management, Inventory mangement, Processes, Service related contracts Last Modified: Feb 12, 2026
Support ArticleArticle Views456
Task List & Reminders
This article will discuss the task list and reminders within Point of Rental's software. The Point of Rental system offers useful management tools such as task management and reminders.
Article Type: Contract features & processes, Contracts features & processes, Processes, System process Last Modified: Feb 6, 2026
Support ArticleArticle Views456
Reminders
Erinnerungen
Article Type: Contract features & processes, Contracts features & processes, Processes, System process Last Modified: Feb 6, 2026
Support ArticleArticle Views414
Continuation Billing with a Sub-Rented Item
This article will show you how to continuation bill a sub-rental (re-rent) contract.
Article Type: Close contract process, Contract features & processes, Contracts features & processes, Processes, Subrentals (rerents), Transfer contracts Last Modified: Feb 5, 2026
Support ArticleArticle Views473
Task List
This article explains how to access and manage tasks using the Task List feature in both Expert and Elite versions of Point of Rental. It details where to find tasks within the system, how to create new tasks or reminders, and how to assign them to individual employees, groups, or stores. The article also outlines the different Task List window options, including how to view, edit, and organize tasks and reminders.
Article Type: Contract features & processes, Contracts features & processes, Processes, System process Last Modified: Feb 4, 2026
Support ArticleArticle Views555
Ready Tags
Now available with POR One Basic licenses, Ready Tag is a solution that will ensure everyone within a rental store knows whether or not an item is ready to rent.
Article Type: Contracts features & processes, Mobile & global organization, Por one mobile app, Processes Last Modified: Jan 20, 2026