This article shows how to set up and use the Driver Communications call log type in POR One and Elite so stop-specific notes automatically reach drivers without requiring acknowledgment.

This article covers signing in to Elite Cloud with SSO, finding support tools, and setting up single- or multi-monitor mode. It also touches on checking licenses and copy/paste differences between Chrome and Safari.

This article provides a comprehensive guide to configuring and using tax integration in Elite Software, including licensing requirements and setup steps. It covers system configurations, customer and item tax settings, transaction handling, and the impact of tax integration on reporting and general ledger entries. Additionally, it explains how tax calculations are processed, adjustments are handled, and best practices for managing tax-exempt transactions and credits.

This article helps you understand and configure your Tax Date Source setting — how each of the two options, Contract Open Date and Current Date, determines which tax rate applies to your contracts, and how that carries through continuation billing. It also helps you reconcile tax on your invoices and credits by explaining how the setting behaves once you create a contract, and why your credit adjustments always use the rate from the original document.

This article helps customers choose a tablet to run POR One, covering minimum OS versions (iOS/iPadOS 15+, Android 10+, no Fire tablets) along with recommended memory, storage, and display specs. It also lists several specific recommended devices from Apple, Samsung, and Lenovo with their specs.

This article covers a new Elite feature called Item Inspection Status, which adds a secondary status (Pre-Checked, Inspected Out, Inspected In, or Ready to Rent) to serialized inventory items so staff can see inspection state at a glance without opening the full item record. It explains how the status updates automatically as items move through pre-check and check-in workflows in POR One, and how it can be viewed via a new column in Day at a Glance and Item Selection, with authorized users able to manually override it when needed. It also covers the security setting that lets administrators restrict manual status overrides to qualified user roles.

Point of Rental publishes rate limits so that you can build against a known ceiling. This document defines the limits, how they are counted, and what happens when you exceed them.

This article explains the importance of Closed Accrual Accounting when integrating with an external tax solution, ensuring that tax adjustments are handled through credits rather than modifying closed contracts. It details how to correctly issue tax-only credits, full invoice credits, and modify credits while maintaining compliance with tax exemptions and accurate tax calculations based on delivery flags and addresses. Additionally, it outlines the steps to create a credit contract, including security settings, inventory adjustments, and refund options.

In this article, you'll learn how to set up a Vanity URL so your storefront runs on your own business domain instead of a Point of Rental-provided address. You'll find guidance on your responsibilities for managing and renewing your domain, followed by step-by-step instructions for configuring the tool — from entering your domain and choosing a subdomain to validating DNS records and confirming your SSL certificate. Along the way, you'll see how to decide whether your storefront should live on your primary domain or a dedicated subdomain. A FAQ section at the end addresses common questions and troubleshooting steps you may run into during setup.

This article covers the Missing and Damaged (M&D) feature, which lets users create a standalone contract for rental items that weren't fully returned, keeping those items out of availability and enabling normal operations like pickups or billing. A dedicated button automatically identifies count discrepancies, generates a pre-populated contract with 100% discounted rental lines, and links it back to the original contract for easy tracking.