The article walks through how to set the correct Windows default printer to fix common printing issues with Point of Rental reports and contracts.The article walks through how to set the correct Windows default printer to fix common printing issues with Point of Rental reports and contracts. It also covers a troubleshooting checklist for when the issue persists, and includes notes on how printer setup differs in hosted or remote environments. A short FAQ addresses the most common follow-up questions around default printer behavior, redirected printers, and when to contact IT or support.

Allows the user to close their business on the last day of the month, to account for their monthly business activities.

Allows you to export a listing of customer’s email addresses from your Point-of-Rental System.

This report will show the number of times an item was rented during a period that you select

This article explains how to resolve discrepancies in Point of Rental (POR) when your payment processor total is higher than your POR total due to duplicate customer payments. It covers how to identify duplicates using the Check & Card Report, how to void or refund extra transactions through your processor portal (including important considerations for PORpay-integrated accounts, where force settling or Product Support assistance may be required), and how to verify totals before completing end-of-day processing. The guidance applies to situations involving same-day, previous-day, or settled transactions and outlines key limitations when voiding is not possible.

Repair Analysis Report

Allows the user to close their store to account for their daily business activities.

Current customers of Record360 can use a configuration between Point of Rental and Record360. Connecting the systems will facilitate syncing fleet records from Elite to Record360 and provide direct access to assets in Record360 from within the Elite asset item record.

Close Drawer for End of Day goes through the process of a store closing for the day.

Reprint General Ledger Entries will reprint the General Ledger entries for a particular date.