If your package includes the online storefront, Point of Rental is already hosting a storefront for you on the web where customers can request quotes and even pay for reservations. To get the Online Storefront or to learn more, contact our Sales team.
Topics in this article include
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Storefront 2.0
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Scenarios to Consider Before Using āNew Lookā Storefront
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Edit Front End Configuration Definitions
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Instructions for Embedding Front End in Your Site
Storefront 2.0
For a video overview of what storefront 2.0 can do watch here.
Setup
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Read the āScenarios to Considerā below and plan for your storefront accordingly.
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Now that you have read the considerations below go to Configuration > Front End Configuration > and enable Essentials Catalog and Checkout 2.0 - (itās the 3rd line down)
Example | Product Listing Page (PLP)
Below is an example of the Storefront Catalog.
Branding
As with any website, branding is a key thing to consider when migrating your site from a legacy version or starting completely fresh. Storefront 2.0 includes many new features, including multiple colors in the header(s), automated icon button colors, and an additional logo input that looks great on colored backgrounds (different from the printing logo you have already put in).
Themes
You can create a theme by going to Configuration > Themes > Create New or Select an Existing Theme to Edit. Colors are controlled in the Themes section. Instead of only one color option in the header, the header now has a header color and a nav (navigation) bar color. These can be set to any color, light or dark, or the same for both. In the example above, the header color is dark blue, the nav bar color is medium grey, and the button color is set to green. The date selector and cart icon are automated to white, and the text in the nav bar is automated to black.
When Storefront 2.0 is enabled and you view a theme, the default preview of the theme is for the āNew Look.ā
Button Colors
Most icon and button colors are auto-magically set to contrast the background color to make it easier for your consumers to read. You wonāt find dark grey buttons on a black background, for example, as we have set most buttons to default to white or black to make it easier for your users to navigate the site.
The key button colors to set are the āactionā buttons, which are the Add to Cart and other important functions. They are labeled Title/Heading Color and Category Text Highlight. It is recommended to set these as the same color.
š”Pro Tip: For best branding, set these to be one of your company colors.
Background Color
You still have full control of your site and are able to choose a site background color. HOWEVER, we strongly recommend that you select white, or Light Theme. IF- you choose a different color, make sure that ALL of your product images are PNG graphics with a transparent background. Having background colors behind your images tends to make your site look poor and outdated. When you use a white background, specifically JPEG product images with a white background appear perfectly fine.
š”Pro Tip: select Light Theme, we recommend it. Trust us, you'll see why.
Settings
Make sure the checkbox for Front End is set and that you save your theme by clicking Save in the lower right corner.
Logos
In addition to the existing logo set for display on a white background found in Configuration > Company Configuration > Printing Options, there is an additional logo option that is perfect for displaying on a colored background. If you are transitioning from the legacy version to 2.0, the Storefront logo will be set to mirror the Printing Logo.
The Printing Logo below would not display correctly on a dark blue background as the object (dark blue triangle) on the left would not be visible.
To use your logo on a dark background, the setup below a new logo would need to be uploaded where the first object is white, so it displays correctly against the background.
The storefront logo is located in Configuration > Front End Configuration, just above where you selected Essentials Catalog and Checkout 2.0.
š”Pro Tip: It is recommended that you load your logo in a PNG graphic format with a transparent background to avoid the white background that usually appears with a JPEG image.
To See Your Changes
To view your changes, click refresh in your browser when you go to the live site. Essentials auto-publishes your changes.
š”Pro Tip: Best practice is to have two browsers open (on two monitors if you have them), one for the configurations and one for the active site. Again, you will need to refresh the active site to view the changes that you make.
Navigation
The second key consideration is navigation. Itās how your customers move around the site and find products. Previously, Essentials only had one level of navigation and used tags as subcategories. In Storefront 2.0, with the use of Front End Custom Menu options, you can set up four levels of navigation and still use tags.
To get there, go to Configuration > Front End Custom Menu Setup. You will be prompted to Save any changes you make to the left-side configuration before moving on. If you get things out of order and want to go back to the way you started, click āCancelā, and you will revert back to your last saved configuration. Moving categories with Folders moves all of the āchildā items within the folder.
š”Pro Tip: Use this powerful new capability to make your site easier to navigate! Tags can be used across categories while adding navigation here provides an easier way for your customers to move around your site.
Category Modifications
You can now do most of your category modifications using the pencil or Edit icon from this page. This is where you can assign products to display within a category. You can select the whole category or select only certain items to display.
Selecting Products to be in Multiple Categories
By clicking on any Category Edit icon, you can choose which products to assign to which category. This is where you can choose a product to be displayed in more than one category.
To help you identify where individual products are being displayed we added a breadcrumb trail to the Inventory page to show where products are displayed, so you know exactly what shows up where. The blue text breadcrumb shows the full hierarchy of the product.
Product Types
The third thing to consider is understanding your product types. Product types would be how products can nest within each other or how items are related to each other. This is not related to kits but can also be used within kits.
Variants
Variants have received a powerful upgrade in Storefront 2.0 in the way products are displayed. Variants are best described in reference to sizes. It can be sizes of safety gloves, skis, footwear, sandpaper, or hardware like nuts and bolts. Instead of having the same image displayed for every single size, you can group them together with variants being the various sizes. This makes the Product Listing Page (PLP), the display of searched products or category selection, streamlined for the consumer. Then, on the Product Detail Page (PDP), the consumer sees the size options available for easy selection. Clicking on the size shows the specific inventory of each size if you have Inventory Display turned on.
Optional Items
By far one of the most exciting and important features of Storefront 2.0 is the way we now display Optional or Suggested Items. As you know, Units Per Transaction (UPT) is one of the key metrics of any retail success. When you go through a drive-through and order a burger, the follow-up question is always, āDo you want fries with that?ā That is one of the most common UPT questions. For a website, these are the optional items and suggested items.
The key upgrade that we made in Storefront 2.0 is a new hover state to the items now in a ātileā format. The legacy view was just a text list of the items. The new format shows a tile of the item, with inventory displayed below. Hovering over the item shows the product image, short description, and pricing if dates have been selected.
The example below shows a kit with all the components.
Drilling a little further, when you click on a particular item, like the Wading Boot, it also shows the sizes and inventory available. This is a very powerful feature that allows your user to stay on one page and order a large variety of items, including sizes and/or colors.
Sales Results
Of course your results may vary, but one of our beta testers reported a 40% increase in Optional Items added to orders! The visual representation of the product added greatly to the effectiveness of this feature.
š”Pro Tip: Whenever you have an item where the same picture is used to show different items, think about setting them up as Variants. Items with variants can also be included in kits. Technically, we can handle kits within kits from a display standpoint.
Product Images
Over the last year, we have made great improvements to the product image display. Just a year ago, product images were only 220x220. We now support up to 1000x1000. Products displayed on the PDP are 600x600 and can be enlarged to 1000x1000.
š”Pro Tip: To take better advantage of the screen real estate provided, you can upload higher-resolution images (recommended 1000 x 1000) to replace your old images.
Custom CSS
We worked with our CSS expert, who helped create much of our customerās custom CSS, and we solved the things he was asked to do most often. We think youāll find that much of your custom CSS was created to get the Product Detail Page to look better. Beta customers have reported that the new design is way better than the custom work they had done.
š”Pro Tip: Copy and paste your custom CSS at the bottom of your Themes page to a Word or Google doc and then remove it. Try out Storefront 2.0 without your custom CSS and add it back in as needed. Sites that do not do this will have problems with the way products are displayed!
Enhanced Cart View
Previously, the Cart was just the page before the checkout process began. Taking a clue from other successful eCommerce sites, we have a much-improved look and feel of the Cart.
Customers can modify dates and quantities and also see the separate totals for rental and retail items.
Improved Checkout
At the core of any eCommerce site is the ability to check out effectively. This area of the site has seen significant improvements!!! Itās all on one page, so your customer knows exactly what to do and what they have left to do to checkout. Whether your site is set up just to get the information from them and you follow up with a call, or whether your business needs to take the consumer completely through to an online payment and reservation.
The left side of the page is configured to walk the consumer through each step, while the right side provides the financial and item summary. The user can see the effect of each change made.
There is nothing to set up to utilize the new checkout's performance. It is all updated, and the setup is automatic.
Scenarios to Consider Before Using āNew Lookā Storefront
Customers using a sub-domain
Customers with a sub-domain are where your site may be built with WordPress e.g. the site resides at HigherRentals.com (HigherRentals is a fictitious site and will be used as an example throughout our documentation), and when you click on the Rentals tab in your navigation, it takes you to higherrentals.pointofrentalcloud.com
Issues: No problem using Storefront 2.0 quickly
Considerations: Might need to spend a little time modifying Category navigation with the Front End Custom Men configuration
Custom CSS: We recommend you copy and save your custom CSS if you have any, to a separate file and start clean with the new interface and add as needed
Estimated Set Up Time: 10-30 minutes
Risk: very low
Category Sites
Many Essentials customers have their home page set up as the product category image page. These sites typically use the domain.pointofrentalcloud.com web address.
Issues: No problem using Storefront 2.0 quickly
Considerations: Might need to tweak the Category navigation with the Front End Custom Men configuration
Custom CSS: Most of these sites do not have custom CSS. If you do, we recommend copying and saving and starting fresh without it, and adding as needed.
Estimated Set Up Time: 10-30 minutes
Risk: very low
Embedded Sites
Customers using Essentials with an embedded site may experience some issues switching to Storefront 2.0. We have taken great care to provide the very best layouts and user experience for both desktop and mobile. However, it will be different from what you have already integrated, so your iFrame will need to be adjusted to work with the new web structure.
Issues: You may encounter issues as you transition to the new format. It is doable, but it does take some time. We recommend doing this during a non-peak business time.
Considerations: Googleās support of iFrame is limited in time (currently, Google is quoting 12-18 months of additional support time), so it might be wise to consider other options. We recommend you consider de-embedding and instead using our customization options to provide a seamless experience between a general marketing page and the storefront.
Custom CSS: We recommend you copy and save your custom CSS if you have any, to a separate file and start clean with the new interface, and add as needed
Estimated Set Up Time: 1 - 3 days
Risk: medium-high
Full Sites - Custom or Self-Supporting
Customers wanting, or with, a full site, either self-supporting or custom (we build it for you) will enjoy the full power of Storefront 2.0. From custom menus and homepages, youāll have the power and ease of use of Essentials at your fingertips.
Issues: None
Considerations: We are building more tools for you to self-service your site, or we can build it for you. Please contact support if you are interested in Point of Rental building a custom website for you.
Custom CSS: Little to none is needed to have a dynamic, powerful e-commerce site
Estimated Set Up Time: 4 - 14 days for a custom website, you can work at your own pace for self-supporting
Risk: Extremely low
Edit Front End Configuration Definitions
If you are a Multi-Location Setup, several configurations are available to you. They are listed with multi-store before them.
| Hide Storefront URL | This will hide the Storefront URL from the Dashboard. |
| Require Login to Access Storefront | Require a valid login to access anything on the Storefront. Combine with āDisallow Registration on Storefrontā to prevent public access to Storefront altogether. |
| Disallow Registration on Storefront |
With this enabled, users will be unable to register on Storefront. New users must be created through the Counter. |
| Allow customers to enter the coupon on the storefront | With the box checked, this will allow the customer to enter the coupon code during the checkout process. |
| Allow choice of an authorized pickup person on the storefront | If enabled, customers can designate an authorized pickup person on the storefront, as well as have the ability to pickup orders on behalf of other customers. |
| Display a QR Code on the Final Contract Screen | If you have a barcode scanner capable of reading a QR code, you can use this checkbox to display a QR code on the contract. |
| Display cookie notification banner | Visitors to the storefront will be shown a banner informing them of cookies use and allowing the refusal of tracking cookies. This is useful with EU privacy laws. |
| Price Description Text | Text field where you can describe daily discounts that will be located on the item info screen of the client portal. |
| Allow Marketing Emails Text | Text field to obtain customersā consent for marketing emails. |
| Allow customers to ālikeā items on Facebook | With the box checked, customers are able to like items on the storefront. |
| Allow customers to enter a PO# for a reservation | With the box checked, customers can enter a PO for their contract. |
| Show check out slider after adding an item to the cart | With this option unchecked, the storefront user will have to click the cart icon to check out when they are finished, instead of being prompted after every item added. |
| Make every request from the storefront move automatically from quote to reserved status immediately | This setting allows all customer requests received from the storefront to immediately be reserved. |
| Show Username and Password by Default |
With this box checked, this allows customers to provide a username and password when creating an account on the storefront. |
| Required Fields for Customer Registration | First Name, Last Name, Email, and Password are required for the system to function and cannot be made non-required. Any additional selected field will be a requirement. |
| Customer Storefront Delivery Options | Allows customers to select how they want their delivery configured. |
| Use Classic Google Analytics (Not Recommended) | With the box checked, you can use Classic Google Analytics to track traffic on your storefront. |
| Your Google Account Id |
If you have the new Google Analytics, you can use your account Id here. Note: If you need assistance with Google Analytics, you can click here or contact Google Support. |
| Your HotJar Site Id | If you use HotJar, this is where the Id is placed similar to Google Analytics. |
| Allow Weak Passwords for Customers | No special characters are needed for the password, but if payments are allowed then a stronger password will be required. |
| Enable Google Maps when entering Address information |
This setting will display the Google Maps component when entering address information on the storefront. |
| Google Maps API Key |
This is your Google Maps API Key which you must provide for any maps on the storefront to be enabled. This is required for the Multistore setting to work properly. |
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(Multi-store) This company's storefront will have all items available to it from Sibling companies |
This is a checkbox. |
| (Multi-Store) Exclude this store and its inventory from any multi-store storefront |
When this box is checked this will not include that store in the multi-store inventory. |
| (Multi-Store) |
(Multi-Store) Auto-populate country, state, city, and postal code for new customers: With this box checked, you can automatically populate Country, State, City, and Postal Code for new customers from the default settings in Company Configurations > Company Configuration > Address Display. |
| Hide Items w/No Inventory |
With the box checked, zero quantity items will not be displayed. |
| Force All customers to sign and pay for online orders |
With the box checked all customers will be required to pay online orders. Note: Must be integrated with credit cards for this. |
| Minimum Rental Delay |
This will be the minimum delay that someone can start renting in the storefront. |
| Minimum Rental Delay (Delivery) |
This will be the minimum delay that someone can start renting in the storefront if they would like delivery. |
| Hide Start Time |
This is for companies that rent in whole days and do not need to know when the customer is picking up the item. |
| Hide Due Time |
Companies that rent for whole days do not need to know when the customer is returning the item. |
| Overbook Allowed, Availability Display |
Companies have the ability to allow their customers to overbook on the storefront. |
| Show āAvailableā or āNot Availableā only |
With the box checked, the actual availability of the inventory will be disabled. Note that this will only affect if the availability display is turned on. |
| Customer Actions Allowed on Quotes |
Setting that allows customers to cancel their quote on the storefront. |
| Require Special Request |
With the box checked, customers will be required to enter information into the special request field. |
| Default Special Requests Text |
Text that will appear by default in the special request field. |
| Initial Popup Message |
A message will pop up on the customerās screen when they log into the storefront. |
| Before creating a reservation message |
The text will appear on the estimate page, above the ācontinueā buttons that create a quote. |
| Reservation confirmation message |
This text will appear below the custom questions on the reservation confirmation screen. |
| Allowed Languages |
Languages that will appear on the storefront. This is for customers that speak different languages. |
| Item field sorting on the storefront |
With the drop-down option, companies can decide how the items on the storefront are sorted. |
| Sort items with zero availability to the end |
With this turned on, category item lists will not display until availability has finished calculating. |
| Custom Theme for Customer-Facing Portal |
Themes that are created under the Themes section of Configuration will be displayed. |
| External OAuth Provider Configuration |
With the box checked, the company can use the OAuth provider. Note: A web developer may need to be involved with the setup. |
| Customer can decline Damage Waiver |
With this box checked, the storefront user will have the option to decline the damage waiver. You can also define custom text for what they will be declining as well as a confirmation page you can customize. |
Instructions for Embedding Front End in Your Site
If you want to integrate the customer front end into your existing website, you will find instructions on the right-hand side of the screen. There are instructions if you have a custom site and also a place to download our WordPress plugin.
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