Refund by Company Check

If it is your policy to write a company check to issue a refund to a CASH customer who paid you by check, you should use the following procedure to keep the computer's cash drawer count accurate. This will work properly whether you issue the refund the same day the transaction occurs, or if you wait for the customer's check to clear.

For CASH customers:

A. If you have not already done so, add a disbursement item for CHECK REFUNDS. For maximum amount enter -2000.00 for each password level. For account number enter your GL Account number for Check Refunds.

B. When a transaction generates a refund from within the contract, the amount will have done as a negative amount by check. You will need to create a Disbursement to CHECK REFUNDS. Create the Disbursement amount as a positive amount to be added to the drawer in the form of a check. This will balance would balance out the cash drawer at the End of the Day.

C. When you write the company check for the refund, expense the check for Check Refunds Nothing else needs to be done on the POINT-OF-RENTAL™ System.

For ACCOUNT customers:

A. If you have not already done so, add a disbursement item for CHECK REFUNDS. For maximum amount enter -2000.00 for each password level. For account number enter your GL Account number for Check Refunds.

B. Go to Account Payments, enter the customer number. Select Make a Payment. For payment amount, enter negative (-) amount of the refund. Choose payment method Credit Memo and use the CHECK REFUNDS item added in Step A.

C. When you write the company check for the refund, expense the check to Check Refunds. Nothing else needs to be done on the POINT-OF-RENTAL™ System.