Missing and Damaged Contracts (M&D)
This article covers the Missing and Damaged (M&D) feature, which lets users create a standalone contract for rental items that weren't fully returned, keeping those items out of availability and enabling normal operations like pickups or billing. A dedicated button automatically identifies count discrepancies, generates a pre-populated contract with 100% discounted rental lines, and links it back to the original contract for easy tracking.
Article Type: Contract fulfillment, Contracts features & processes, Elite only, Features & functions, Processes
Last Modified:May 29, 2026
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