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Support ArticleArticle Views238

Items from Vendor

Items from Vendor will list all items ordered from a specific vendor.
Article Type: Features & functions, Purchase order
Last Modified: Feb 16, 2026
Support ArticleArticle Views784

TSO Integration

This article explains how to integrate TSO Mobile with Point of Rental's Dispatch Center to enable real-time GPS tracking, driver communication, and route management. It provides step-by-step instructions for linking a TSO account, connecting individual trucks, and understanding work order status codes. It also covers how to configure route completion preferences between TSO and POR One.
Article Type: Dispatch center, Features & functions
Last Modified: Feb 12, 2026
Support ArticleArticle Views1139

Print Statements

Print Statements allows you to easily print or send statements to your customers. Please note: To send statements in mass, you must be licensed for Mass/Fax Module.
Article Type: Accounting configuration & process, Features & functions, Mass fax\email
Last Modified: Feb 5, 2026
Support ArticleArticle Views160

Manage Deliveries and Pickups with Driver Fulfillment in POR One

This article explains how to use Driver Fulfillment in POR One to manage equipment deliveries and pickups that automatically sync with the Elite Fulfillment Module. It covers setup requirements, configuration steps for both Elite and POR One, and detailed workflows for drivers performing deliveries or pickups. The article also includes FAQs, role guidance, and feature tips for dispatchers, warehouse staff, and delivery crews.
Article Type: Contract fulfillment, Dispatch center, Elite only, Features & functions, Mobile & global organization, Por one mobile app
Last Modified: Feb 4, 2026
Support ArticleArticle Views503

Item Availability Delay

When rental items require cleaning/service upon return the availability delay can be used to add the necessary cleaning/service time to the return date to prevent back to back bookings that do not allow enough time for cleaning/service. This is typically used for items that require simple cleanings such as linens, dishes, paint sprayers, or hydro seeders. 
Article Type: Customer & inventory management, Features & functions, Inventory mangement, Item avaialblity
Last Modified: Jan 20, 2026
Support ArticleArticle Views197

Elite | Accounting Sync Service

The Accounting Sync Service allows the accounting software and Point of Rental to sync. This article will show you how to see if it is running via the Database Locks Table.
Article Type: Accounting configuration & process, Elite only, Features & functions, Great plains accounting process & configurations, Intacct process & configurations, Quickbooks online process & configurations, Refund by company check, Troubleshooting, Xero process & configurations
Last Modified: Jan 8, 2026
Support ArticleArticle Views472

Database Management | Item Record-Update

You must have the database management module to use this feature. This feature allows you to update existing inventory records in mass. The item key and item number CANNOT be updated using this feature. The item number can not be updated in general whereas the item key can only be updated within the item record.
Article Type: Data management, Features & functions
Last Modified: Dec 16, 2025
Support ArticleArticle Views873

Data Management Tools | Rate Adjustment

In this article, we are going to go over the Rental rate Adjustment in the Database Management Tool.
Article Type: Data management, Features & functions
Last Modified: Dec 15, 2025
Support ArticleArticle Views873

Rental Rate Adjustment

Mit diesem Tool können Sie zukünftige Mietpreisanpassungen einrichten.
Article Type: Data management, Features & functions
Last Modified: Dec 15, 2025
Support ArticleArticle Views36

Job Costing

This article explains how to use the Job Costing feature in Elite to track job-related expenses, compare them to revenue, and evaluate profitability in real time. It covers enabling access, assigning job numbers, creating templates and jobs, adjusting expenses, and reviewing job margins—all within the Job Costing dashboard.
Article Type: Elite only, Features & functions, Processes
Last Modified: Dec 11, 2025

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