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End Of The Day Process
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Resolve Processor Totals Higher Than POR Due to Duplicate Payments

This article explains how to resolve discrepancies in Point of Rental (POR) when your payment processor total is higher than your POR total due to duplicate customer payments. It covers how to identify duplicates using the Check & Card Report, how to void or refund extra transactions through your processor portal (including important considerations for PORpay-integrated accounts, where force settling or Product Support assistance may be required), and how to verify totals before completing end-of-day processing. The guidance applies to situations involving same-day, previous-day, or settled transactions and outlines key limitations when voiding is not possible.
Article Type: Credit card integration, End of the day process, Processes, Reports, Troubleshooting
Last Modified: Feb 11, 2026
ReportSupport ArticleArticle Views451

End of Day Processing

Allows the user to close their store to account for their daily business activities.
Article Type: End of the day process, Processes, Reports
Last Modified: Feb 5, 2026
ReportSupport ArticleArticle Views843

Close Drawer for End of Day

Close Drawer for End of Day goes through the process of a store closing for the day.
Article Type: End of the day process, Processes, Reports
Last Modified: Dec 12, 2025
Support ArticleArticle Views9

Drawer Count

This article explains how to complete a cash drawer count in Rental Elite, including both the End of the Day prompt and the option to run a drawer count at any time during the day. It also describes how mid-day counts support auto close and how over/under amounts flow into the Totals Summary report for final reconciliation.
Article Type: Elite only, End of the day process, Processes
Last Modified: Dec 12, 2025
ReportSupport ArticleArticle Views477

Reprint General Ledger Entries

Reprint General Ledger Entries will reprint the General Ledger entries for a particular date.
Article Type: Accounting configuration & process, Accounting reports, Analysis reports, End of the day process, End-of-day reports, Processes, Reports
Last Modified: Dec 5, 2025
ReportSupport ArticleArticle Views179

Overdue Items Report

Overdue Items Report
Article Type: Contract process reports, End of the day process, Inventory management reports, Processes, Reports
Last Modified: Aug 7, 2025
ReportSupport ArticleArticle Views167

Day of the Week Analysis

This report shows the income generated by the number of days of the week rented. 
Article Type: Accounting reports, Analysis reports, End of the day process, Reports
Last Modified: Jun 10, 2025
ReportSupport ArticleArticle Views216

Trans Edit Counts by Operator

Trans Edit Counts by Operator
Article Type: Accounting reports, Analysis reports, End of the day process, Reports
Last Modified: Jun 10, 2025
Support ArticleArticle Views85

Processor Fee Reconciliation

This article covers the set up and general ledger entires for users that want to track deposit amounts fees have already been deducted from
Article Type: Accounting configuration & process, Configuration & security, Configurations, Core configurations, Credit card integration, End of the day process, Processes, Troubleshooting
Last Modified: Jun 4, 2025
ReportSupport ArticleArticle Views964

Auto Close Drawer

Das Tagesabschlussverfahren wird ohne Ihr Zutun gestartet, wenn der Standardwert für den Bargeldübertrag in den Parametern auf eine Zahl größer als Null gesetzt ist.
Article Type: End of the day process, Processes, Reports
Last Modified: May 28, 2025

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