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POR One | Driver Communication Call Logs

This article shows how to set up and use the Driver Communications call log type in POR One and Elite so stop-specific notes automatically reach drivers without requiring acknowledgment.
Article Type: Contracts features & processes, Elite only, Mobile & global organization, Por one mobile app, Processes
Last Modified: Sep 29, 2026
Support ArticleArticle Views1099

Elite | Tax Integration

This article provides a comprehensive guide to configuring and using tax integration in Elite Software, including licensing requirements and setup steps. It covers system configurations, customer and item tax settings, transaction handling, and the impact of tax integration on reporting and general ledger entries. Additionally, it explains how tax calculations are processed, adjustments are handled, and best practices for managing tax-exempt transactions and credits.
Article Type: Accounting configuration & process, Contracts features & processes, Elite only, External tax services, Features & functions, Processes
Last Modified: Sep 22, 2026
ReportSupport ArticleArticle Views1046

Auto Close Drawer

Das Tagesabschlussverfahren wird ohne Ihr Zutun gestartet, wenn der Standardwert für den Bargeldübertrag in den Parametern auf eine Zahl größer als Null gesetzt ist.
Article Type: End of the day process, Processes, Reports
Last Modified: Sep 14, 2026
ReportSupport ArticleArticle Views1046

Auto-Close Drawer

This article will define and go through the Auto Close Drawer button. This option is only enabled after the default Carry Over Cash in Parameters is set to a number greater than zero.
Article Type: End of the day process, Processes, Reports
Last Modified: Sep 14, 2026
Support ArticleArticle Views2961

Email Setup with Gmail or Microsoft 365

This article explains how to set up your Gmail or Microsoft 365 email account to work with Point of Rental, following a Google update that requires additional configuration for third-party apps. It covers locating your email settings in Elite or Expert, registering with OAuth2, and creating an app password if you're not using OAuth2. It also covers how to update your email password directly from Operator Information, and how to resolve the common email error "Error #5" reauthentication issue.
Article Type: Configuration & security, Configurations, Core configurations, Email & fax processes, Processes
Last Modified: Aug 3, 2026
Support ArticleArticle Views1537

Status Codes

Status Codes shows shortcuts to Letter keys used within the software.
Article Type: Contracts features & processes, Customer & inventory management, Odds & ends, Processes
Last Modified: Aug 1, 2026
Support ArticleArticle Views50

Missing and Damaged Contracts (M&D)

This article covers the Missing and Damaged (M&D) feature, which lets users create a standalone contract for rental items that weren't fully returned, keeping those items out of availability and enabling normal operations like pickups or billing. A dedicated button automatically identifies count discrepancies, generates a pre-populated contract with 100% discounted rental lines, and links it back to the original contract for easy tracking.
Article Type: Contract fulfillment, Contracts features & processes, Elite only, Features & functions, Processes
Last Modified: Jul 31, 2026
ReportSupport ArticleArticle Views497

End of the Month Procedure

Allows the user to close their business on the last day of the month, to account for their monthly business activities.
Article Type: End of the day process, Processes, Reports
Last Modified: Jun 23, 2026
Support ArticleArticle Views792

QuikLink Overview (Elite Only)

This article explains how QuikLink provides consumers with a single landing page to view contract details, sign documents, make payments (via POR Pay), and access the Consumer Portal in Point of Rental Elite. It also outlines setup steps, especially for users transitioning from legacy WebPay and eSign systems.
Article Type: Ecommerce, Elite only, Email & fax processes, Processes
Last Modified: May 4, 2026
Support ArticleArticle Views342

Program Operation

Program Operation
Article Type: Processes, System process
Last Modified: Apr 15, 2026

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