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Sep 18, 2025
Syrinx 365 | Email Signatures

 

ℹ️ This feature is only available for Syrinx 365 v5.8 and above. 


Email Signatures allows Syrinx 365 users to create and save signatures using HTML Markup at the System and User Levels if they want the system to come out of Syrinx rather than their dedicated Email provider.

 

Topics included in this article

 

 

Previous Email Signatures

Prior to this feature, if you wanted to set the email signature to be used by Syrinx, you needed to edit the EmailTemplateDflt.html file, which was stored within an Extras folder on each PC.

This will continue to work.

 

Configuring Email Signature at System Level

There is a new option when you go to Configuration > System Options > General > Email tab > Edit System Signature

 

Clicking 'Edit System Signature' will open the Email Signature Editor dialog

 

This allows you to paste the HTML Markup into the 'Signature Markup' field on the left, which will then display in the Preview window on the right.

You can edit on the left side, which will be reflected in the preview. There are some Tips on the left.

 

The 'Save Signature' button at the bottom right will only be active if the email signature is valid HTML Markup and it can be previewed on the right.

Saving this will then set this to be the signature for all users (unless it is set at the user level), so if you want to have one general email signature for everybody, then set it here.

 

Configuring Email Signature at User Level

If you want to set the Email Signature at a user level, then go to User > User Options > Email tab > Edit Signature

 

Clicking Edit Signature will open the Email Signature Editor dialog

 

 This works in the same way as the System Level Editor: You can paste the HTML Markup into the left window and preview it on the right.

In addition, clicking the signature from the system button at the top copies the system-level signature into the left window, which you can then edit for your user.

 

For example, the system-level signature is configured to detail all of the company details, such as name/address/website, and any Terms and Conditions, so I can pull that into my signature, add my personal details, like name/position/email, and then save it against my user.

 

When emailing, the system will look for the User Level Signature, then System Level (if the user doesn't exist), then Template (if the system doesn't exist)

 

Email Preview

When you then go to Email, you will see the signature applied as below:


 

 

Email Form Footer

When setting the signature, the user's input on the Email Form is also considered.

 

As mentioned above, in this scenario would be added to what I have in the signature

 

Getting Email Signature Detail from an Email Provider

 

Gmail (Web)

  1. Click the gear icon ( Settings) > See all settings.
  2. Go to the General tab and scroll down to Signature.
  3. Select your signature.
  4. Right-click inside the signature editor box > choose Inspect (opens Developer Tools).
  5. In the code pane, look for the <div> or <table> block containing your signature.
  6. Right-click > Edit as HTML > copy the HTML.

Gmail doesn’t have a direct “HTML mode,” so using Inspect is the only way.

 

Outlook Desktop (Windows)

  1. Open Outlook.
  2. Go to File > Options > Mail > Signatures.
  3. Select the signature you want.
  4. Close Outlook.
  5. On your computer, go to:
  6. C:\Users\<YourUserName>\AppData\Roaming\Microsoft\Signatures
  7. Find your signature file — Outlook stores each one as .htm (HTML), .rtf, and .txt.
  8. Open the .htm file in Notepad (or a code editor) > you now see and can copy the HTML source.

 

Outlook 365 (Web / OWA)

  1. Click the Settings icon > View all Outlook settings.
  2. Navigate to Mail > Compose and reply.
  3. Find your signature.
  4. Right-click inside the editor > Inspect (same as Gmail).
  5. Locate the HTML block in the Developer Tools window > Edit as HTML to copy/export the code.

eM Client

  1. In eM Client, go to Menu > Settings > Mail > Templates and Signatures.
  2. Select your signature and click Edit.
  3. In the editor, click Source (</>) to switch to HTML mode.
  4. You can now view, copy, or edit the raw HTML directly.
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