Drawer Count

The drawer count compares the physical cash in your cash drawer to the amount the system expects for the End of Day process. You can complete a drawer count at the End of the Day or at any time during the day if you need to reconcile early.

Counting the drawer early enables the system to be set up for automatic closing. For instance, if the manager counts the drawer at 5 PM and leaves, the auto-close task can run later that night. This way, no one has to wait for the End of Day processes to complete.

Topics Included in This Article

• What a Drawer Count Does

• Run a Drawer Count Anytime During the Day

• How Drawer Counts Affect End of Day

• Important Notes

• More Information / FAQ

What a Drawer Count Does

The drawer count is the reconciliation of what is in the cash drawer versus what the system thinks is in the cash drawer.  It helps you identify any over/under amounts so your End of the Day process and reports are accurate.

A drawer count can be performed at any time or for the End of Day process. For more information on counting the drawer for the End of Day process, see our article Close Drawer for End of Day 

Run a Drawer Count Anytime During the Day

1. Go to End of Day in the left menu.

2. Select Deposit Slip.

3. In the top-left corner of the Deposit Slip screen, click Count Drawer to open the drawer count window.
   
     

4. Enter the values from the cash drawer into the drawer count window.

5. If needed, use this mid-day drawer count to support Auto Close later. For example, a manager can count the drawer at 5:00 p.m. and leave, allowing the auto close task to run later that night so no one has to wait for the End of the Day process to complete. For more information on Auto Close see the article Auto-Close Drawer.

How Drawer Counts Affect End of Day

• Whichever method you use (End of the Day prompt or mid-day Count Drawer), the over/unders from the count(s) are used in the End of the Day process.

• These over/under amounts are written to the Totals Summary report.  

Important Notes

Note 1: A mid-day drawer count does not replace the End of Day process. You still complete the End of the Day process when closing out the day.

Note 2: Make sure the physical cash in the drawer matches what you enter in the drawer count window before you continue with the End of the Day process.

More Information / FAQ

Why does the system prompt for a drawer count at End of Day?

The system prompts for a drawer count at the End of the Day to ensure the physical cash matches what the system expects before finalizing totals.

Can a drawer count be done more than once per day?

Yes. You can run a drawer count at any time during the day by using the Count Drawer option in the Deposit Slip screen.

Does a mid-day drawer count replace the End of Day drawer count?

No. A mid-day drawer count helps with accuracy and auto close, but it does not replace the End of Day process.

Where can I see recorded over/under amounts?

All over/under amounts from drawer counts are written to the Totals Summary report as part of the End of the Day process.