Intermittent Continuation Billing 

Overview: There are situations when a customer requires a long-term rental with intermittent breaks that are not charged for. An example would be communication equipment at oil well sites. There is a considerable amount of setup required that would not be beneficial to either party to remove and reinstall every time the site shut down for a week. This procedure can be applied to any rental where you would choose to leave the items on-site during a temporary break.

Write an initial contract for the estimated rental period (1 month, 3 months, 18 months, etc...).

When your customer calls to temporarily stop the rental:

1.     Close the contract.

2.     Choose Continuation Bill

3.     Select the day you want to stop the rent for this portion of the rental.

4.     Set a special rate so the rate will calculate correctly if a monthly rate is desired. (Weekly = 1/4 of the monthly rate; Daily = 1/28th of the monthly rate.)

If you are using the Mass Fax/Email Module to deliver your invoices at the end of each day, this contract will be processed at the end of day and an invoice sent to the customer.

When your customer calls to start the rental again:

1.   Modify the open contract.

2.   Click on the Date Out field and change it to the day you want to restart the rental. 

        * Note: If there is a deposit it will continue to move to the continued contracts until the contract will no longer be continued. On the final contract, you can either apply the deposit to the rental/sale or refund the deposit back to the customer.

In the Customer Balance Screen, you can clearly see the progression of the rental; when the rent started and stopped for each segment of the rental.

When statements are generated each month, the rental period is clearly displayed along with the charges for each time segment of the rental.