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Web Service Troubleshooting
Web Service
•Webservice folder in c:\POR\PORSmartEquip directory
•Validate Port 57368 is open in firewall
•Check for Windows updates – needs .net 4.5
•Check for Web.config in c:\POR\PORSmartEquip\WebService
•Web.config customized appsettings
1. <add key="ItemSearch" value="NUM" />
§ Options are NUM for ItemFile NUM or KEY for ItemFile KEY
2. <add key="PartsCategory" value="13" />
§ Sets the default parts category for items added through SmartEquip
§ Determine this category by querying ItemCategory in the POR database – defaults to “Parts – Special Order” unless the customer specifies otherwise
SELECT [Name]
,[Category]
FROM [ItemCategory]
3. <add key="DBPath" value="C:\POR\users\" />
§ Sets the default path for por.ini
•In IIS Manager
•In IIS
1. Configure Application Pool for ASP 4.0/4.5 to enable 32-bit applications to True
Click the Advanced Settings link under the Actions menu
Change Enable 32-Bit Applications to True
2. Path (c:\POR\PORSmartEquip\WebService)
3. Port 57368
4. Pool ASP 4.0
5. Browse to service on IE to validate
6. Click the API link to view API information
•Web Service Test
•Webservice - Copy folder in c:\POR\PORSmartEquip directory
•Validate Port 57368 is open in the firewall
•Check for Windows updates – needs .net 4.5
•Check for Web.config in c:\POR\PORSmartEquip\WebService - Copy
•Web.config customized appsettings
1. <add key="ItemSearch" value="NUM" />
§ Options are NUM for ItemFile NUM or KEY for ItemFile KEY
2. <add key="PartsCategory" value="13" />
§ Sets the default parts category for items added through SmartEquip
3. <add key="DBPath" value="C:\POR\users\" />
§ Sets the default path for por.ini
•In IIS Manager
1. Configure Application Pool for ASP 4.0 to enable 32-bit applications to True
2. Path (c:\POR\PORSmartEquip\WebService - Copy)
3. Port 57368
4. Pool ASP 4.0
5. Browse to service on IE to validate
6. Click the API link to view API information
•Using Fiddler (https://www.telerik.com/download/fiddler)
•Fiddler allows for sending XML files to the SmartEquip interface and receiving XML responses
•This enables testing from the customer Point-of-Rental server
•Click the Composer button to begin the test
•Click the Parsed tab – the History section will show historically created tests
•The Point of Rental Test Server has sample tests that can be used on a customer system
o Login – tests user login – requires a customer user id and password with SmartEquip role
o CreateOrder – creates a purchase order and adds equipment to work order – requires customer user id with SmartEquip role, valid unit, and valid Point of Rental transaction
o ValidateOrder – validates the existence of rental unit and Point of Rental transaction
o Equipmentsearch – searches for the unit by unit number or KEY if specified on the web.config
o EquipmentList – searches for the unit(s) by model and manufacturer – requires the customer has matched model number and manufacturer to SmartEquip(vendor) standards
o Iteminventory – searches for parts by KEY or part number, manufacturer and location – requires the customer has matched part number/KEY and manufacturer SmartEquip(vendor) standards
o Make – lists makes in a location by manufacturer – requires a valid location
o Modelsbymake – lists models for a manufacturer in a location - requires a valid location and customer has matched part manufacturer to SmartEquip(vendor) standards
o Serial – searches for a unit by serial number and manufacturer - the customer has matching serial number and manufacturer SmartEquip(vendor) standards
o Search criteria must be taken from the customer’s Point-of-Rental instance
§ User ID and password
§ Unit
§ Model
§ Manufacturer
§ Serial number
§ Item
§ Part number
•Double-click the functionality to test and the Parsed section will update to the test criteria
•Click the Execute button to test the criteria
•The results will appear in the left-hand capture box (Result of 200 means success)
•Click on the right-hand Inspectors tab and XML tab to view the results detail
•Log file is located at C:\POR\PORSmartEquip\Logs