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Sep 24, 2026

09/23/2026 v2026.13

 

New Release Notes every three weeks!

 

We are listening! Items with this label are a result of your suggestions in uInnovate. Please continue to share and support those ideas that help your business.
Items with this label are for the release notes for Rental Intelligence Suite, which is in Open Beta.
Admin/config iconItems with this label are features that may require adjustments to security or configuration and may have implications for your operations or current workflows. We recommend reading these and understanding the impact prior to updating.

 


New Look of AR Dashboard:
AR dashboard has been slid into a new modernized Cloud-native UI that will now launch in a browser tab. All functionality remains the same. The look has just been updated.

 

See Record360 inspection PDFs from Attachments:
Elite now fetches Record360 inspection PDFs and saves them as attachments on the related contract and item for easy viewing, printing, and emailing. Attachments include metadata such as inspection ID, source, task type, date/time, operator, and linked records.  You will need to put in your Record360 API credentials as outlined below.

 

Configure Record360 API credentials to show inspection PDFs in Elite:
Add your Record360 API Key and Secret in a new Record360 API Configuration section so inspection PDFs can display in Elite. A new security entry in Configuration controls who can change these settings and is off by default. 

Simpler Email and Text Options When Sending Contracts:  Sending a contract to a customer from the Print screen is now simpler, and it's easier to see what the customer will get. The Email QuikLink and Text QuikLink options are now called Email and Text, and they've moved to the left side of the screen. When you send a contract, two new checkboxes let you pick what's included:

  • Include PDF of Contract: attaches a PDF of the contract to the message.

  • Include eSign: adds a link so the customer can sign the contract electronically.

Both checkboxes start unchecked. The customer can always view the contract from the QuikLink, even if you don't attach the PDF.  If you email several contracts at once from DAAG or the Customer Dashboard, the checkboxes are hidden. The email includes a PDF of each contract, with no QuikLink or eSign link. Your current keyboard shortcuts and tabbing still work.

 

Attach a PDF legal addendum to eSign/Countersign contracts:
In Laser Contract Formats on the Backside Legalese tab, you can attach a PDF legal addendum that is automatically included with the contract PDF during eSign/countersign. Choose a file from S3 (AWS) or your file system, and Elite stores the reference to attach to the eSign/Countersign contract.

 

See sold status for rental assets in the Contracts API:
The Contracts API now clearly indicates when a rental asset line was sold, helping integrations distinguish sales from rentals without guesswork. This improves downstream reporting and workflows that rely on accurate line status.

 

Pick from Saved Ship-To addresses when writing POs:
A new Saved Addresses option in Purchase Orders is available to search and select Ship‑To details used on purchase orders in the last two years. There is no set up, it just queries existing data.  Choosing an entry auto‑populates company, contact, phone, address, city/state, zip, and preferred ship method, reducing typing and errors.  It is located in the options menu of the purchase order and requires the address to have had something in the ‘Ship to’ or company line.

 

Edit Margin % to recalculate Sell in the PO price review grid:
You can now edit Margin % in the purchase order price review grid to automatically recalculate the New Sell price.  Retail and Floor price are not affected by this, and you can still edit the sell price manually. Access follows the existing modify‑item‑sell‑price permission, and price models continue to behave as before. 

 

See updated Elite logos and icons across the app:
Elite now uses the new brand logos and icons across key surfaces including the main taskbar, left/right menus, and credential windows for a consistent look. Areas without dedicated icons now display the updated brand mark, aligned with current company standards.

 

Experience the new forest green Launchpad color scheme:
The Launchpad web app has  adopted the new forest green palette with updated rail, flyout menus, header, icons, and text treatments for improved contrast and brand alignment. Favorite star colors, hover states, and header icon behavior are refreshed; other applications and shells are unchanged.

 

Import JLG ClearSky AEMP 2.0 JSON fleets with paging and meter updates:
Elite now imports ISO 15143‑3 (AEMP 2.0) JSON fleets like JLG ClearSky end‑to‑end, requesting JSON properly and following vendor paging so your full fleet, meters, and locations arrive automatically. Existing providers such as JCB and next‑URL paged feeds continue to work, and API Key/OAuth2 setups behave consistently with clearer Advanced Auth options. 

 

Choose a Rouse benchmark rate type when importing rates:
In Rate Adjustment (Rouse Import), select which benchmark rate type drives the imported rates instead of using a fixed average. The dropdown shows only allowed benchmark types you have access to, defaults to Average for continuity, and blocks load if no valid type is selected while logging any SQL errors.

 

Salesman Commission Enhanced report now calculates and shows two decimals:
The Salesman Commission Enhanced report now calculates and displays commission amounts to two decimal places for improved accuracy and readability. This aligns labels and math so reported values match expected totals.

 

Fleet Advisor Summary: Prioritized actions at a glance:
Quickly act on what matters with a new Summary tab that surfaces a small, ranked list of top fleet actions. You can sort by risk score or repair-to-revenue ratio, and a level-surfacing algorithm highlights the right grain (asset, product, or category) when it diverges from peers. Pre-built widgets and an actual-vs-predicted revenue panel explain why items are risky. Unscored assets are handled gracefully as model coverage expands.

 

Industry Benchmarks: CSV export for tables and category details:
Export exactly what you see on the Benchmarks page to CSV for sharing or deeper analysis. Download the current comparison table or a single category’s detail, with numeric values unformatted and RFC‑4180 safe. Privacy rules are enforced: rows or metrics with insufficient cohort coverage export as blank or Insufficient. Filenames are descriptive so you can find them later.

 

Benchmarks: Choose 3, 6, or 12 months for your analysis window:
Pick the last 3, 6, or 12 full months on the Benchmarks page to focus on the period you trust. Switching windows refetches affected metrics while preserving cache for views you’ve already loaded, so returning to a window is instant. Asset age remains unchanged because it is lifetime-based.

 

Summary emails in Voice Agent: Add multiple recipients:
Send summary emails to multiple people at once by adding more than one email address to the recipient list. This helps you reach your whole team without manual forwarding. Heads-up: Admins may need to adjust notification settings for teams. This may require role/permission updates.

 

Customer Analytics: New snapshot view with Action panels and cohort tracker:
See customer performance at a glance with a new Snapshot view featuring ten panels by Action (DECLINING through BOOK REVIEW) and a segment strip to focus on any one panel. A “Top 25 customers, tracked forward” chart shows how prior top customers perform over time, and each row includes badges, a 24‑month revenue strip, and month‑over‑month direction. No KPI card row is shown to keep attention on the panels, and export honors your active filters. Access follows your existing Customer Analytics permissions.

 

Rebrand to Rental Intelligence Suite:
Experience a refreshed UI with a forest‑green header, updated Rental Intelligence Suite logo, and lime‑green primary actions. Buttons, switches, checkboxes, and breadcrumbs now follow the new brand tokens for consistent styling across all pages. Changes are applied through shared design primitives, so the look and feel is consistent platform‑wide.

 

Asset details: View and edit ARA taxonomy (L1/L2/L3):
See the assigned ARA taxonomy on each asset and correct it when it’s wrong so your benchmarks group accurately. Edits cascade by level, are saved with who and when, and feed negative feedback to improve the model. The same taxonomy appears read‑only in the benchmark asset drilldown. Heads-up: Editing taxonomy may be limited to specific roles. This may require role/permission updates.

 

Customer Analytics: One Action column replaces Lifecycle, Status, and Trend:
Triage faster with a single Action column that clearly states what to do next, replacing three overlapping tag columns. Direction now appears as a small glyph next to the revenue trend, and NEW/RETURNING and months‑quiet appear as inline badges; filters and exports are updated accordingly. Heads-up: CSV exports and saved views now reference Action instead of the removed columns; update any downstream mappings if needed.

 

Analytics: New Net ROI column:
Judge true profitability with a Net ROI column calculated as (revenue − repair costs) ÷ purchase price. It handles zero or missing purchase price safely, supports negative results when costs exceed revenue, and respects your filters. Formatting and range filtering match the existing ROI family for a consistent experience.

 

Analytics: Idle in‑fleet assets now appear as zero‑value rows:
Avoid blind spots by seeing active-but-idle assets in your selected period as zero‑value rows instead of having them disappear. These assets now show across the grid, tree, summary, children, and exports, with OEC and age sourced appropriately. This helps you spot underutilization and maintain accurate rollups.

 

Organization Settings: Hide inactive users in User Management:
Keep your User Management list clean by showing only users who can still log in to your organization. Inactive users’ names and emails are no longer sent to the browser, and you can’t assign access to them. Heads-up: Users deactivated in Global Admin will no longer appear; reactivate them there to manage their access again.

 

 

Memory Lane Monday: This is a fun corner where we republish release notes from previous sprints you may have forgotten about.

 

Retokenize Email Passwords in Operator Tools:

If you use an email account with OAuth credentials, you can now retokenize the password directly in Operator Tools, reducing reauthentication requests to admins. For more information, see the article Operator Information.

 

"Source" for Online Transactions:

The Unverified Transactions view now shows where each online order originated (website, POR One, etc.). Use the new Source column and filter to track and audit online orders more easily.

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