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Close All Items
Overview
This selection automatically closes all open rental items. This means that if the contract contains any non-returned rental items the program will return them, compute the actual rental periods, and charge the standard rates for the actual periods. The standard rate means that the customer will be charged the lowest rate for the period that they kept the item. For example, if they initially rented the item for one day but kept it for one week, they would be charged the weekly rate.
Closing all items
1. In Expert, go to Program Menu > Counter System > Close Contract. In Elite, go to Transactions (Left Menu) > Close Contract.
2. Select the contract you want to close and then select Close All Items from the list of options.
3. You will notice after you choose the Close All Items option, the status bar turns from green to red, letting you know the item has been returned.
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