Custom Translations

There are hundreds of labels throughout the application that can be translated.  While typically they are translated into the user’s language, this feature allows for the label to display a customized translation value set by the company.  Changes made here are system-wide for the language they are created in.

Security

By system default the Custom Translation option in Configurations is set to No.  Careful consideration should be given to users that have access to this feature.  Changing labels should be given careful consideration as well.  Once changed, there will be instances where the labels do not align with Help documentation or a support person may direct a user based on what a label reads.  Access is from the Configurations options.

Adding/Updating Custom Translations

There is a language selector and search field at the top of the feature.  When searching for a label, if the one you are looking to change is not found, it means we are not currently translating that word or phrase.

The system is very specific about how it translates words and phrases.  They must be an exact match.  For instance, we translate the word ‘Quote’ but we also translate ‘Quotes’ and ‘Quote Report’.  Only setting a custom translation for Quote will not update the others.

Another filter at the top of the feature is an option to ‘Show Custom Translations’.  Selecting this will only display rows where a Custom translation is set.

Within the grid, you can hover on a row to see options available:

‘+’ - selecting this will open a field where the new translation is entered.

- selecting this prior to saving a new value will remove it.  Selecting on a saved record will ‘strikethrough’ the text and then display: .  If you Submit now, that translation will be removed.  If you select the icon, the strikethrough will be removed.

Most changes will happen immediately, while others will require a ‘log out and back in’.